Beginning with Engineering Sync version 129.0.0 (2026.05), the application download and update process is changing.
This change is required because the previous download domain:
· innergyaddonsbeta.z19.web.core.windows.net
will no longer be available after the release.
Engineering Sync will now download updates and installation files from:
· downloads.innergy.com
Because the update URL is currently hardcoded into the existing launcher, users running version 128.2.2.0 cannot automatically transition to the new download location.
If a user is currently on version 128.2.2.0, they must complete the following steps after version 129 is released:
1. Download the new Engineering Sync 129 installer from the support article.
2. Uninstall Engineering Sync version 128.2.2.0.
3. Run the new 129 installer.
4. Launch Engineering Sync normally.
Once the new installer is used, future updates will pull from the new download location.
Users may receive a message similar to the following when launching Engineering Sync:
Engineering Sync Update Notice |
Engineering Sync Update Notice
The message advises users:
· Do NOT uninstall the current version until the new installer has been downloaded.
· Version 129 updates require a manual reinstall process.
· Updated installation instructions will be provided through the support article.
After downloading the new installer, users will see the new installation process using the updated download domain:
Engineering Sync Installer |
Engineering Sync Installer
Notice the installer now downloads files from:
· downloads.innergy.com
Common Questions
Engineering Sync version 128.2.2.0 contains a hardcoded update URL that points to the old download domain. Since that domain is being retired, the application cannot automatically redirect to the new location.
Users must manually install version 129 one time to move to the new update infrastructure.
Yes. Users should:
1. Download the new installer first.
2. Uninstall version 128.2.2.0.
3. Install version 129 using the new installer.
This ensures the launcher is updated with the new download location.
Will this happen again after version 129?
No. Once users install version 129 using the new installer, future updates should continue normally using the new download infrastructure.