***Note: We are working toward moving all shipping features from KIOSK to the Office and will disable the KIOSK in the future.
INNERGY's Shipping tools are available in both the Office app and the Kiosk, each designed for a different part of your workflow. This article covers how the Office Shipping page is laid out, what you can do in each environment, and how scanning works on the shop floor.
Office Shipping Page — Hybrid Layout
The Shipping page in the Office app uses a split layout combining a Shipment Grid and a Side Panel:
Shipment Grid on the left — browse all shipments with inline quick actions on every row
Side Panel on the right — collapsed by default; click any shipment name to open it with full details and actions
Inline Quick Actions
Each row in the Shipment Grid includes two quick actions you can use without opening the side panel:
Status — an editable dropdown to set the shipment status: Not Started, Loading, Loaded, or Shipped
Load / Unload — loads or unloads the next available item using the current One or All mode
Side Panel — Shipment Details and Actions
Clicking a shipment name opens the side panel, which displays:
Header: Shipment Name, Project Name, Status
Editable fields: Shipment Name, Project Manager, Ship Date, Delivery Date, Carrier, Status, Ship To, Note
Shipment items table with columns: Name, SKU, Qty, Qty Loaded, Qty Completed, UoM, Bin, Completion %, Status, Pallet, Building
Available actions from the panel:
Load / Unload
Add Items to Shipment
Add to Pallet
Add to New Pallet
Remove from Pallet
Adaptable Panel
The side panel is designed to fit your workflow without getting in the way:
Resizable — drag the handle to adjust the panel width; your size preference is remembered for the session
Collapsible — collapse the panel to a narrow strip to give the grid full width; clicking any row expands it again
Full-screen mode — maximize the panel to fill the viewport; use the Back to Grid button to return to the split layout
Scan-First Workflow
A dedicated scan input field stays auto-focused at all times on the Shipping page, making it easy to work through shipments without using a mouse.
What You Can Scan
Scanning matches against:
Shipment Item SKU
Work Order Number
Shipment Name
Pallet Name
What Happens on a Match
The shipment is selected and the matching item is highlighted
Load One executes automatically — no extra click needed
If the item is already fully loaded, a non-blocking warning appears and focus returns to the scan field
If multiple matches exist, a selection dropdown appears so you can choose the correct item
Configuring Scan Mode
The default scan action is configurable in Scan Mode settings. Options include:
Load One — loads a single item on scan (default)
Load All — loads all items in the shipment on scan
Select Only — selects the shipment and highlights the item without loading
Kiosk vs. Office App — What You Can Do
Both the Kiosk and the Office app support shipping tasks, but each is optimized for a different role. Use the table below to see where each task is available.
Task | Kiosk | Office App — Shop Floor — Shipping |
Browse the list of shipments | Yes | Yes — with more detail (work orders, staging, contacts) |
Create a shipment | No | Yes, with a suggested name |
Edit shipment details / bulk edit | Status & notes only | Full editing, plus bulk changes |
Delete shipments | No | Yes |
Load / Unload items (one or all) | Yes — the main job here | Yes |
See staging progress | Per item | Per shipment, at a glance |
Add or create items on a shipment | Yes | Yes, plus clone and import |
Move items between work orders | No | Yes |
Assign items to a bin | Yes | Yes (now also from the Shop Floor screen) |
Group items onto pallets | Yes | Yes |
Scan items / pallets / QR codes | Yes — built for it | Yes |
Print labels | Yes | Yes, with format choice |
Print a shipment manifest | Yes | Yes |
Mark items complete | Yes | Yes |
Add items to the product library | No | Yes |